This is the wartsandall blog, so I must tell it how it is and vent my frustrations. Hence this open letter to the guest(s) at the Argeles apartment who, jointly or severally, pushed me to the limit this week.
” To whom it may concern,
You have had a lovely stay at our stylishly presented little seaside place, into which we have thoughtfully put everything we could possibly think of for your convenience, comfort and enjoyment. All at a very modest price.
It was good enough to get the highest possible tourist star rating for one bed self-catering accommodation in France on it’s last assessment and we have had many happy and enthusiastic guests enjoying it’s cute vintage vibe.
So why did one or more of you out there who stayed this summer decide that it was acceptable to:-
- Get a DVD stuck in the DVD tray and then attempt to hack it out with one of our table knives?
- Block up the filter on my expensive Bosch dishwasher with chicken bones?
- Yank the flush handle off the toilet cistern (for which no spare parts are available) ?
To add insult to injury, you have failed to admit to these acts and therefore, as you haven’t ‘fessed up, I cannot withhold your security deposit or bill you for the new TV/DVD, dishwasher or toilet as there is more than one possible candidate out there.
More stuff to sort out and more time-consuming post guest checks for my wonderful change-over lady, and her husband who had to drop an important job to rush across the Pyrenees-Orientales and do a temporary fix so that the very nice and understanding guests currently in there right now can flush the toilet at least; though they will be washing their dishes by hand and have no chance of relaxing and enjoying a film later in the evening.
Of course I have reduced their bill because I am a nice person & so are they, but boy are you pushing my buttons right now.
You put a dampener and a big delay on enjoying our last family day together as my daughter discovered these issues during her short break with her sick husband. You messed up plans and caused Trev & I major grief.On the hottest day of the summer. None of us needed this right now.
Karma comes around.